Privacy Policy

1. About This Policy

Groundwork Digital Studio (ABN 42 538 114 280), operated by Alexander Pappas, is committed to protecting your privacy. This policy explains how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

When you use our contact form or engage our services, we may collect the following personal information:

• Name
• Email address
• Phone number
• Business name
• Message content and service enquiry details

We also collect non-personal information automatically through cookies and analytics, including browser type, device information, pages visited, and referring URLs.

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and contact form submissions
• Provide web design, branding, and digital marketing services
• Send project updates and relevant communications
• Improve our website and services
• Comply with legal obligations

We will not use your information for purposes other than those outlined above without your consent.

4. Third-Party Services

We use the following third-party services to operate our website and business:

• Vercel — Website hosting and deployment
• Resend — Transactional email delivery for contact form submissions
• Google Analytics — Website traffic analysis and usage statistics

These services may process your data in accordance with their own privacy policies. We encourage you to review those policies directly.

5. Cookies

Our website uses cookies primarily for Google Analytics to help us understand how visitors interact with our site. These cookies collect anonymous usage data such as pages visited, time on site, and traffic sources. You can control cookie settings through your browser preferences. Disabling cookies may affect your experience on our website.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for the duration of any resulting business relationship and for a reasonable period thereafter. You may request deletion of your personal information at any time.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Our website is served over HTTPS and hosted on secure infrastructure provided by Vercel.

8. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for future communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, contact us at: